Fargo, ND 58102
Phone: 701-241-9100
Fax: 701-237-0987
How You Doin'?
Your experiences at the FARGODOME are what matters most to us. So together with our management company, Global Spectrum, we’ve adopted a new customer service philosophy and catch phrase based off the simple question of “How You Doin’?”
The new approach begins with a simple question, “How You Doin’?”, but it’s more than that:
- It’s going above and beyond, treating all guests the way they want to be treated
- It’s all about giving guests the ultimate experience
- It’s also a way of measuring how the FARGODOME is performing
Do You See It? Let us know
Our top ten principles include:
- Guests First
- Golden Rule
- Listen
- Think “YES”
- Be Professional
- Positive Attitude
- “24-Hour” Rule
- Everybody Sells
- Enthusiasm
- Do It Now
Who is Global Spectrum?
Global Spectrum, the fastest growing firm in the public assembly facility management field with more than 40 facilities throughout the United States and Canada, manages the FARGODOME. The Philadelphia-based company is part of one of the world’s largest sports and entertainment firm Comcast-Spectacor, which also owns the Wachovia Center and Wachovia Spectrum, the Philadelphia Flyers of the National Hockey League, the Philadelphia 76ers of the National Basketball Association, the Philadelphia Phantoms of the American Hockey League, Flyers Skate Zone, a series of community ice skating rinks, Comcast SportsNet, a regional sports programming network, Ovations Food Services, a food and beverage services provider, and New Era Tickets, a full-service ticketing and marketing product for public assembly facilities. Comcast-Spectacor is also a minority owner of three minor league baseball teams—the Bowie Baysox, The Delmarva Shorebirds and the Frederick Keys—all affiliates of the Baltimore Orioles.
How are we doing?
Have you seen a member of the FARGODOME staff go above and beyond? Perhaps you’ve observed an area in which we could improve. Please share your experience with us.
